Welcome to Gela!
This Privacy Policy outlines how your personal information is handled when you access or interact with the Gela mobile app and related features (collectively referred to as the "Gela Platform"). We are committed to safeguarding your privacy while delivering a socially engaging user experience.
Gela enables users to participate in various forms of real-time and content-driven interactions. Depending on your individual privacy settings and how you engage with the platform, some actions (such as sharing content, joining chats, or engaging with streams) may be visible to other users.
We strongly encourage you to explore and adjust your privacy preferences to match your comfort level and ensure a secure, personalized environment.
This policy takes effect as of June 12, 2025, and applies to all users who access or use the Gela Platform. For any privacy-related inquiries, please contact us at service@gela.live.
If you have any questions about this Privacy Policy, how your personal data is handled on the Gela Platform, or if you would like to exercise any of your data rights (such as accessing, correcting, or deleting your information), feel free to reach out to us.
You can contact our support team at:
Service Provider: Warmlink Technology LLC Email: service@gela.live
We will respond to your request within the timeframe required by applicable laws and assist you as best we can.
This Privacy Policy has been organized to give you a clear understanding of how your information is collected, used, protected, and managed when using the Gela Platform. The key sections of this policy include:
• Types of Information We Collect Describes the kinds of personal and technical data we gather from your interactions with Gela.
• How We Use Your Information Explains the purposes behind collecting your data, including platform functionality, communication, and safety.
• Data Sharing Practices Outlines the scenarios in which your information may be shared with trusted third parties and why.
• International Data Transfers Details how your data may be processed or stored outside your country of residence and the measures we take to protect it.
• Third-Party Services and Content Covers how third-party links or embedded content within Gela may impact your data privacy.
• Information Security Measures Summarizes the technical and organizational safeguards we use to keep your data secure.
• Your Choices and Controls Provides tools and settings you can use to manage your data and privacy preferences.
• Your Legal Rights Lists the rights you may have over your personal data depending on your location and local laws.
• Children’s Privacy States our policy regarding underage users and how we handle their data if collected by mistake.
• Data Retention Policy Explains how long we keep your information and the criteria used for retention or deletion.
• Changes to This Privacy Policy Informs you how we will notify you if this Privacy Policy is updated in the future.
We encourage you to read each section carefully to fully understand how we manage your data.
To provide and maintain the Gela Platform, we collect different types of information depending on how you interact with our services. These include:
1. Information You Provide Voluntarily
When using Gela, you may directly share certain personal details with us, such as:
• Account registration data (username, password, contact details)
• Profile information (display name, avatar, bio)
• Content you upload or share (text, audio, video, images)
• Messages, comments, or interactions with other users
• Feedback, survey responses, or customer support inquiries
This information helps us personalize your experience and enable core features of the platform.
2. Information We Collect Automatically
We may automatically gather certain data about your device and usage patterns to improve functionality and security. This may include:
• Device type, operating system, and browser details
• IP address and connection metadata
• App activity logs (pages viewed, buttons clicked, time spent)
• Location data (if you allow access)
• Technical metadata related to your uploaded content
Such data helps us analyze platform performance and enhance the user experience.
3. Information from Linked Accounts
If you choose to link your Gela account with external services (e.g., Google, Apple, Facebook), we may receive certain account details from those platforms, subject to your permission. This may include:
• Basic profile information (e.g., name, email, user ID)
• Authentication tokens for login or sync purposes
We use this information to streamline your access and simplify account setup.
We use the information we collect to operate, improve, and secure the Gela Platform. Your data plays a crucial role in delivering personalized, efficient, and safe experiences. Specifically, your information may be used for the following purposes:
1. To Provide and Enable Core Services
We use your data to support essential platform features such as:
• Account setup and user verification
• Real-time interaction features like streaming or commenting
• Digital transactions, in-app purchases, or virtual gifting
2. To Enhance Platform Features and Performance
Analyzing usage trends helps us:
• Improve app functionality across devices
• Identify and fix bugs or performance issues
• Introduce new features tailored to user needs
3. To Communicate with You
We may contact you through push notifications, in-app messages, or email to:
• Share platform updates and new features
• Provide responses to inquiries or support requests
• Offer optional promotions or service tips
You can adjust your communication preferences at any time in the app settings.
4. To Keep the Platform Safe and Respectful
We process information to:
• Detect abnormal activity and prevent misuse
• Enforce community guidelines and moderation rules
• Manage user reports and maintain trust within the community
5. To Offer Personalized Content and Recommendations
Your usage patterns and preferences may help us:
• Suggest relevant content or creators
• Customize your feed and discovery pages
• Improve content ranking based on what you enjoy
6. To Fulfill Legal Obligations
We may process certain data to:
• Comply with laws and regulations
• Respond to lawful requests from authorities
• Protect the rights and safety of users and the public
To improve the functionality, personalization, and performance of the Gela Platform, we and certain authorized partners use cookies and other tracking technologies.
What Are Cookies and Similar Tools?
Cookies are small data files stored on your device that help us:
• Recognize you across sessions
• Remember your preferences
• Understand how you interact with different features
We may also use technologies such as:
• Pixel tags (tiny graphic files that track activity)
• Local storage (for storing app data)
• Web beacons (to measure email or content engagement)
These tools enable core functionality and help us make continuous improvements to your user experience.
Third-Party Cookies
Some features or integrations on Gela (e.g., login via third-party accounts, embedded content, analytics tools) may use cookies set by third-party providers. These cookies are governed by those parties’ own privacy practices, not Gela’s.
You can manage your interaction with these providers through their individual cookie policies and tools.
Your Control Over Cookies
Most modern browsers allow you to review, manage, or delete cookies at any time. You may also choose to block certain types of cookies, though doing so might affect how some features work.
We recommend checking your device or browser settings for cookie preferences if you wish to customize your experience.
At Gela, we do not sell your personal information under any circumstances. However, to ensure a smooth and secure experience, we may share certain information with trusted partners or authorities in specific situations. These include:
1. With Your Consent
When you actively connect your Gela account to external platforms (e.g., social media logins or third-party tools), we may share relevant data based on your authorization.
2. With Service Providers
We work with third-party vendors who assist us with essential functions such as:
• Payment processing
• Cloud storage
• Customer service support
• Security analysis These partners may have limited access to your data solely for the purpose of providing their services, and they are contractually required to protect your information.
3. For Legal or Regulatory Requirements
We may disclose your information when required to do so by applicable law, court orders, or official government requests.
4. In the Event of a Business Transition
If Gela is involved in a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of the transaction, subject to the same protection outlined in this policy.
5. To Protect Platform Integrity
In cases of potential abuse, fraud, or violations of our community guidelines, we may share relevant data to:
• Investigate and address misconduct
• Enforce our terms of service
• Safeguard the safety and rights of users
Any data sharing is carried out with a commitment to transparency, minimalism, and legal compliance.
As a global platform, Gela may process or store your information on servers located in countries or regions outside your own. These transfers are necessary to provide certain services, maintain infrastructure, and ensure performance across geographies.
We are committed to safeguarding your personal information during any international transfer by implementing appropriate security and legal measures. These may include:
• Standard Contractual Clauses (SCCs) where required by applicable laws such as the GDPR
• Data encryption during both transmission and storage
• Access controls and auditing mechanisms to limit and monitor data handling
• Partnering only with service providers that meet high security standards
By using Gela, you understand and acknowledge that your information may be handled in jurisdictions that have different levels of data protection. Regardless of location, we take steps to ensure your data is treated securely and in line with this Privacy Policy.
The Gela Platform may include links to websites, applications, or services operated by third parties. These external platforms are independent from Gela and are not governed by this Privacy Policy.
If you choose to interact with third-party features—such as external payment gateways, social media integrations, or embedded content—your activity and data may be subject to the privacy terms of those providers.
We strongly recommend that you review the privacy policies of any external services before sharing your information or engaging with their features. Your use of third-party content is entirely voluntary and at your own discretion.
We are committed to protecting the information you share with us. Gela applies a combination of technical, organizational, and administrative safeguards designed to reduce the risk of unauthorized access, misuse, or disclosure of user data.
Our key security practices include:
• Encryption of sensitive data during both transmission and storage
• Access control systems that limit data handling to authorized personnel only
• Secure infrastructure, including firewalls and intrusion detection mechanisms
• Regular system audits and vulnerability assessments to identify potential risks
• Employee training and confidentiality agreements to ensure responsible data handling
While no system can guarantee 100% security, we continuously update and improve our safeguards to keep your data as safe as possible.
We also encourage users to take responsibility by using strong passwords and not sharing their login credentials.
If you suspect that your account or information has been compromised, please contact us immediately at service@gela.live.
At Gela, we believe that you should have control over how your personal information is used. That’s why we provide a variety of tools and settings that allow you to manage your privacy according to your preferences.
Here are some of the options available to you:
• In-App Privacy Settings
You can customize your account visibility, manage profile details, and adjust who can interact with you directly from the Gela app settings.
• Device-Level Permissions
Through your mobile operating system, you can grant or revoke access to your camera, microphone, location, and notifications at any time.
• Marketing Communication Preferences
You can opt out of receiving promotional messages via email or push notifications by using the unsubscribe link or changing your notification settings in the app.
• Managing or Deleting Your Data
You have the ability to review, update, or delete certain personal information through your account dashboard. If you wish to deactivate or permanently delete your account, you may do so directly in the app or by contacting us at service@gela.live.
• Cookie Preferences
You can control the use of cookies via your browser settings. Keep in mind that disabling cookies may limit some platform features.
Your ability to exercise these controls may vary depending on your location and applicable laws. If you need assistance, feel free to reach out to us.
Depending on your country or region, you may have certain rights over your personal data under applicable data protection laws such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other relevant legislation.
These rights may include:
• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to fix inaccurate or incomplete data
• Deletion: Request that we delete your personal data, subject to legal and operational exceptions
• Restriction: Ask us to limit the way your information is used in certain situations
• Objection: Object to specific types of processing (e.g., direct marketing)
• Data Portability: Request that your information be transferred to another service in a readable format
• Withdraw Consent: Revoke your consent at any time if data processing is based on your permission
• Lodge a Complaint: Contact a relevant data protection authority if you believe your rights are not respected
To exercise these rights, you may use in-app privacy tools or contact us directly at service@gela.live. We may ask you to verify your identity before processing certain requests.
Please note that the availability and scope of these rights may vary depending on your jurisdiction.
Gela is designed for users who are 18 years of age or older. We do not knowingly collect or solicit personal information from individuals under the age of 18.
If we become aware that we have unintentionally collected personal data from a user who does not meet the minimum age requirement, we will take immediate steps to delete that information from our systems.
Parents or legal guardians who believe their child has accessed Gela or submitted personal data without permission are encouraged to contact us. We will respond promptly to verify the situation and take appropriate action, including removing the account or associated data.
Reports regarding underage users or inappropriate accounts can be submitted via the in-app reporting feature or by emailing us at service@gela.live.
Gela provides an interactive environment where users can create, share, and engage with various types of content. This may include text posts, live streams, video clips, audio messages, emojis, stickers, and other forms of user-generated content (“User Content”).
We support freedom of expression, but we also require that all content shared on Gela complies with our community guidelines and applicable laws.
To maintain a respectful and safe environment, Gela uses a combination of automated systems and human moderationto review content for potential violations. This includes the detection of harmful, illegal, or inappropriate material.
If content or behavior is found to violate platform rules, we may take actions such as:
• Removing the content in question
• Restricting certain features or user visibility
• Temporarily or permanently suspending accounts
• Reporting serious cases to relevant authorities
We reserve the right to enforce these measures to ensure a positive and trustworthy experience for all users.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
Our data retention practices include:
• Active Accounts
As long as your Gela account remains active, we may retain your personal data to support core platform features and personalized services.
• Account Deletion
If you request to delete your account, we will begin the removal process promptly and erase non-essential information, except where legal or operational reasons require retention (e.g., fraud prevention, dispute resolution).
• Legal and Compliance Obligations
In certain cases, we may be required by applicable laws, regulations, or legal processes to retain specific data for a defined period.
• Anonymized or Aggregated Data
We may retain de-identified or aggregated information that does not personally identify you for analytical, statistical, or platform improvement purposes.
We apply industry-standard practices to securely store and, when appropriate, delete or de-identify your information in a timely and responsible manner.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or internal practices.
When significant changes are made, we will:
• Update the “Effective Date” at the top of this policy
• Provide notice through the Gela app or other appropriate channels
Your continued use of Gela after the updated policy becomes effective will be considered your acceptance of the new terms.
We encourage you to review this Privacy Policy periodically to stay informed about how your data is handled. If you do not agree with the updated policy, you may stop using our services and contact us with any concerns.